Our Lean Services

How-to : Consulting

Our Hands-on Consulting Services is a combination of PR and Marketing activities focusing solely on the permanent retainment of your Customers.  We consult strictly on the following areas:

  • Customer Loyalty (via) PR
  • Classical, Digital & Inbound PR
  • Customer Satisfaction + Customer Loyalty
  • Customer Experience + Brand Loyalty
  • Brand Architecture Maintenance
  • Consumer Behavior and Insights
  • B2B / Supplier Customer Loyalty
  • Visual Data Analytics and Visual Storytelling 
  • Advanced Digital Strategies

Measure-to : Real Customer Loyalty Analytics

All these great Customer Retention ideas must be measured properly and objectively. Let us work with you and measure things, like:

  • How satisfied are  your Customers
  • How effective are your Loyalty programmes
  • Projection Tests of your Digital Marketing campaigns (before committing to any major investment – preventing advertisement flops)
  • Predictive Analytics  and data from all your Customer Touchpoints (Call To) Actions
  • Visual Interpretation of all your Digital actions
  • What do your Field Marketing Analytics say
  • Other – we can measure everything….


Without measuring, how can you tell whether you are improving? Leave the Measurement Engineering to us please.


Learn-To : Training

And of course, we provide all sorts of training strictly with a Customer Loyalty / Customer Retention focus.  All trainings can be offered at an introductory/ intermediate level or at an advanced one.

Typical training topics include -for example :

  • Customer Support
  • Customer Service
  • Sales
  • Customer Satisfaction
  • Customer Loyalty programmes
  • Measuring Customer Loyalty
  • Predictive Analytics
  • various Digital Marketing topics…


We are the only ones to offer a FREE 1-Month postdelivery Support for all our trainings!!!

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What else do we offer?

Advanced Digital Strategies

We can help you develop your Advanced Digital Strategies. And we are talking about Real Long- Term Strategies – no tricks and tips on optimizing your SEO stuff.

Brand Influence & Customer Loyalty PR

From using PR to create Loyal Customers all the way to Brand Crisis Management

Consumer Development

We built Consumer Communities, we do Habit Development and Habit Maintenance, and all sorts of Behavior Engineering. All with a sole focus to maintain your acquired customers. That simple!

Do you want to…

Take some time and meet our Employees?

...or maybe see some Facts about us?

Our team

Coffee cups
Articles printed in media & online

Little Facts about us

Who we are?

Our Founder was mentored by E. Bernays, the father of PR.
He has handpicked and mentored all our stuff.

  • 1 We are the only ones in West Africa to practice Inbound PR
  • 2 We love Digital PR - We are writing the book on it
  • 3 We understand Pragmatic Measurements - so we can measure and prove Efficiency
  • 4 We can measure effectiveness, efficiency & Real Impact of your Digital Efforts (even when outsourced)
  • 5 We write on PR & Customer Loyalty every week for the BFT, GB&F etc
  • 6 We love people (got plenty of mentees) so we understand Consumers

Our Core PR Skills

everything Customer Loyalty; Consulting, Measurement, Training
Classic, Digital & Inbound PR
Advanced Digital Strategies for PR & Marketing
Consumer Insights & Behavior


About us

HireLoyalty started in 2015 as an internal project of HIREghana.  We delivered several high impact projects for HIREghana and several pilot projects for a few of its clients.  At the end of 2016, it was clear that  HireLoyalty has grown from a small internal project to a full independent company (registered as such with the GRA).

We are Spiros and Kweku and Ama and several other Digital Creatives and Digital Marketers, on freelance basis.  So, you end up paying our transparent charges for what you really need and not for a whole department, its rent, utilities and whatever other expenses are hidden but billable to customers.

We are LEAN, flexible, competent and the ONLY ones who can help you retain your clients.  You do Customer Retention and not Customer Acquisition / we are at the end of the funnel, to help you catch whatever is going through, so you don’t need to acquire it again.  We SAVE you money!!!

Latest news

Social Media Strategy – does Your Business need one? (Part 2)

In part one of this article, we talked about the importance of a social media strategy and how businesses must focus on having their strategy right. A good social media strategy is absolutely imperative for improved social engagement and profit. Social media continues to grow every day and according to statistics from Internet World, internet […]

Social Media Strategy – does Your Business need one? (Part 1)

Humans devise strategies every day. Some can be mundane as how to pass an exam or can be as complicated as how to land on the moon. If there is something to be achieved at the end of a task, then having a strategy for how to execute that task is your best bet for […]

2018- The Customer and The Digital: Are these the trends?

In our previous articles, we have established the need for Customer Loyalty and the need to consistently measure Loyalty as well as making it a high agenda on the list of things that need to be done at least in 2018. We spent January and February reading several ‘2018’ predictions. Thus, here is what we […]

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